Last updated: 10th October 2025

1. Introduction

MPO Legal (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store and protect personal information provided via the Site https://mpolegal.com, in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using the Site, you agree to the collection and use of your personal information as described here. If you do not agree, please do not use the Site or submit personal data.

2. What Information We Collect

2.1 Information You Provide
When you make an enquiry, request a consultation, use contact forms, or otherwise interact with the Site, we may collect:

  • Your name, address, email address, phone number.
  • Details of your matter or enquiry (case type, facts, supporting documents).
  • Any additional information you choose to provide (messages, files).

2.2 Automatically Collected Information
We may automatically collect technical information via cookies and similar technologies, such as:

  • IP address, browser type and version, operating system, pages visited, referral URLs, click-throughs.
  • Date and time stamps, session duration, device identifiers.

2.3 Cookies & Tracking Technologies
We (and third-party services we use) may use cookies or similar technologies to enhance your experience, monitor Site performance, and for analytics, advertising, or marketing. You can manage or disable cookies via your browser, though this may impair site functionality.

3. How We Use Personal Information

We may use your personal information for the following purposes:

  • To respond to your enquiries and provide legal services (if engaged).
  • To communicate with you about the Site, updates, or important notifications.
  • To assess and improve our Site, services, content and user experience.
  • To send you promotional, marketing or newsletter communications (with consent where required).
  • To detect, prevent or investigate security or fraud incidents.
  • To comply with legal obligations, dispute resolution, and enforce our Terms.

We will only use your personal information for purposes that are reasonably expected or disclosed at the time of collection, consistent with this Policy, or otherwise with your consent.

4. Disclosure of Personal Information

We may disclose personal information to:

  • Our employees, contractors or agents who assist in providing our services (on a “need to know” basis).
  • Third-party service providers (e.g. web hosting, analytics, email providers), provided they are bound to confidentiality and use restrictions.
  • Legal or regulatory bodies, courts or law enforcement, when required or permitted by law.
  • Prospective purchasers, in the context of a sale, merger, acquisition or restructuring of our business (subject to confidentiality obligations).
  • With your consent or direction.

We will not sell or license your personal information to third parties for marketing unrelated to our services without your consent.

5. Data Storage, Security & Retention

5.1 Security
We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

5.2 Retention
We retain personal information only as long as necessary for the purposes outlined in this Policy, or as required by law or professional obligations. Where no longer needed, information is securely destroyed or de-identified.

6. Access, Correction & Deletion

You have rights in relation to your personal information, including:

  • Access: Request access to personal information we hold about you.
  • Correction: Request correction of inaccurate, incomplete or out-of-date personal information.
  • Deletion / Erasure: Request deletion or removal of your personal information (subject to legal or professional obligations to retain certain records).

To exercise these rights, contact us (see Contact Information below). We may require identity verification before fulfilling requests.

7. Marketing & Opt-Out

If we send you marketing communications (e.g. newsletters, offers), we will only do so where permitted by law or with your consent. Each marketing message will include an option to opt out or unsubscribe. If you choose not to receive marketing communications, we will respect your request.

8. Google Analytics and Third-Party Tools

We may use Google Analytics, Google Ads, Facebook Pixel or other analytics/advertising tools to understand usage metrics and run marketing campaigns. These services may collect anonymous or pseudonymous data about use of the Site. You can opt out via browser settings or opt-out tools provided by the third parties.

9. International Transfers

Some third-party services or data storage may involve servers located overseas. Where personal information is transferred outside Australia, we ensure appropriate safeguards are in place (contractual clauses, compliance with privacy laws) to protect your data.

10. Children & Minors

The Site is not directed toward children under 18. We do not intentionally collect personal information from minors. If you believe a minor has provided us personal information, contact us and we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Policy from time to time. Changes take effect when we post the updated version on the Site, with a revised “Last updated” date. Your continued use after changes constitutes acceptance of the revised Policy.

12. Contact Information

If you have questions, complaints or requests related to this Privacy Policy or your personal information, please contact:

MPO Legal
Address: AMP Building, Level 19, 10 Eagle Street, Brisbane QLD 4001
Email: info@mpolegal.com
Phone: 0410 589 363

If you remain unsatisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).